1.  My Dates Is Booked... What's Next?
Now that your date is booked, we welcome the opportunity to support your event plans.  Feel free to contact us with event related questions.  As your entertainment solution, we are here to help.  We encourage your emails, phone calls and the opportunity to schedule a Zoom, to help make your planning journey, a stress-free one!

2.  What Do You Need From Us On Event Day?
Our DJ and/or photo booth team will arrive no later than 60 - 90 minutes in advance to allow for adequate setup time.  We do require that someone meet us to allow access to the event space.  For DJ events, we will need two (2) 6' rectangular tables and access to standard electricity, (two separate 20 amp outlets, each on its own circuit) within 25' of our setup space.  These outlets must be for our exclusive use only and cannot be shared with any other vendors or power usage.  For photo booth events, we will also need two (2) 6' rectangular tables and access to standard electricity, (two separate 20 amp outlets, each on its own circuit) within 25' of our setup space.  

3.  When Is My Balance/Final Payment Due?
All balances/final payments, unless specifically exempted in your Entertainment Agreement are due three (3) business days in advance.  All final payments are payable online via PayPal.  Please look for an email, no sooner than 30 days prior to your event, with your invoice. 

For Educational Institutions, Government Agencies & Pre-Approved Corporations - Final payments/balances can be made by check or by credit card (electronically via PayPal) and are due in accordance with your Entertainment Agreement.

4.  DJ BOOKINGS ONLY - How Should We Submit Song Requests?
All song requests are due into our office, no less than two (2) weeks in advance of your event date.  We welcome requests and are happy to include requests in our music program.  Please email all requests to "info@mapdja.com."  We ask that you include the name of your event, the date of your event, your name and your requests in list format (song title & artist).  We are unable to accept screen shots or links.  If you have opted for our "Request Now!" service (fees apply unless included in your package), our team will display signage for your guests to make requests.  This will include a dedicated telephone number (for requests via text) and a QR Code for scanning selections into our request system.  All Request Now events will be active, no later than 15 minutes prior to the start of your event and will conclude, once your event is completed. 

Please Note:  All song selections must originate from our musical library or attainable through a legally licensed music source.  We are unable to accept song requests or play selections via YouTube, web links or any other streaming source.  All music selections must be via legally licensed resources, approved for professional DJ use. Our DJ is unable to connect any external (non-company owned) playback source to our sound system.

5.  How Long Will Setup & Breakdown Take?
We ask that you allow a minimum of 90 minutes of setup and 90 minutes for breakdown.  Depending on the details, equipment and services ordered, actual setup & breakdown times will vary.  Our office will confirm with you, the week of your event, specific arrival, setup and breakdown times.  Please schedule someone from your event venue to be present from our arrival until our departure.

6.  Required Forms?
If your venue, company or governing body requires specific forms (W9, county specific forms, Certificate Of Insurance or any other forms) please advise us, no less than 30 days in advance of your event.  We will gladly complete all required forms, insuring that we've done our part to comply with your specific requirements.

7.  Booking A Photo Booth With Your Package Or A Photo Booth Only?

All photo booth packages include...
  •One (1) Photo Booth Attendant
  •Unlimited Digital Captures
  •Themed Props
  •Images Delivered Via Text & QR Code (Within 24 hours)... Via AirDrop (Immediately)
  •A Touchscreen Design
  •A Custom Welcome Screen
 
Extra charges apply for unlimited (2' x 6" print strips), premium backdrops, additional lighting, specialty props, custom backdrops and other photo booth elevations, unless included in your package.  To accommodate one of our premium backdrops, a ceiling height of 10' or greater is required.  In the instance of multiple photo booths, each booth must be placed within close proximity to our network printer (if prints are included).  Additional charges apply for multiple photo booths, not placed within close proximity of one (1) networked printer.

8.  Outdoor Events & Weather Extremes
All outdoor events require an overhead shelter to protect Talent & equipment.  In extreme outdoor conditions (defined as any temperature or “feels like” temperature above 95 degrees or below 32 degrees) Talent will require an indoor, climate controlled space from which to operate.  Talent nor equipment provided by Talent shall be subjected to weather conditions considered “extreme” as defined above.  In “emergency” weather conditions which shall make travel hazardous or delayed due to road conditions, Talent shall not be held responsible for a delayed arrival or event start time.  Talent will make every reasonable effort to safely arrive to an event, without delay, should weather conditions allow.  In the event of a delayed arrival or event start time, due to weather conditions, Client & Talent shall still be fully responsible for carrying out their responsibilities to the Entertainment Agreement, understanding that an adjustment to the performance times may be required to do so.

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9.  Can I Add Services, Extra Hours, Etc.?

It is always best to contract the services and time you'll need, at the time of your booking.  This will guarantee availability of your desired services.  If available, we can add services to your Entertainment Agreement, up to 24 hours prior to your event.  Any additional services or hours, will be subject to the prevailing rate at the time the addition(s) were made.  Any previously applied discounts or offers will not apply to the added services.

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​If you have additional questions, please contact us as we are here to help!